{"id":1541,"date":"2021-08-01T16:00:44","date_gmt":"2021-08-01T16:00:44","guid":{"rendered":"https:\/\/firstonsite.com\/resource\/one-powerful-way-insurance-brokers-can-ensure-client-loyalty\/"},"modified":"2025-09-11T17:34:52","modified_gmt":"2025-09-11T17:34:52","slug":"one-powerful-way-insurance-brokers-can-ensure-client-loyalty","status":"publish","type":"resource","link":"https:\/\/firstonsite.com\/resource\/one-powerful-way-insurance-brokers-can-ensure-client-loyalty\/","title":{"rendered":"One Powerful Way Insurance Brokers Can Ensure Client Loyalty"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you&#8217;re a <a href=\"https:\/\/firstonsite.com\/industry\/insurance\/\">broker<\/a> who provides insurance coverage for residential properties like multifamily and single-family homes, school dorms, and senior living facilities, or large commercial properties used in the government, financial, hospitality, education, industrial manufacturing, or transportation sectors, you rely on client referrals and word-of-mouth to find new business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One way to strengthen your clients\u2019 loyalty and ensure great referrals is to take exceptional care of them. And one way to take exceptional care of your clients is by getting them the help they need when they need it most.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Critical Situations Require Experienced Care<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Emergencies can strike without warning. The response to catastrophic events and the mitigation of large, complex losses in particular, require a quick response from an experienced resource that has the scale and knowledge to handle any emergency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As an insurance broker, you should proactively provide your clients with names of companies they can partner with to help with critical situations and recommend people who can get the job done for them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are just a few of the critical situations your clients may face suddenly and the type of help they may need:<\/span><\/p>\n<ul>\n<li><b>COVID-19 Decontamination<\/b><span style=\"font-weight: 400;\"> &#8211; To clean, decontaminate, and protect environments from the Novel Coronavirus.<\/span><\/li>\n<li><b>Fire and Smoke Damage Restoration<\/b> &#8211; Including damage from water, smoke, soot, and flames like structural damage, critical systems interruptions, and the release of harmful materials and toxic gases into the environment.<\/li>\n<li><b>Water and <a href=\"https:\/\/firstonsite.com\/service\/flood-damage\/\">Flood Damage<\/a> Restoration <\/b>\u2013 Including damage from putting out fires to hurricanes, water main breaks to dams, and levees giving way.<\/li>\n<li><b>Mold and Environmental Remediation <\/b>&#8211; Mold is a silent threat that can seriously damage the indoor air quality of a building, leading to severe respiratory problems.<\/li>\n<li><b>Catastrophic Event Restoration <\/b>\u2013 Damage from sudden, natural, or man-made situations where changing environments and destruction occur.<\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Insurance Brokers Need Emergency Response Planning<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When it comes to recommending reliable contracting partners to your clients, you want them to take advantage of your experience, accept your help, and have confidence in your suggestions. This is where <a href=\"https:\/\/firstonsite.com\/service\/preparedness\/\">emergency response planning<\/a> can help. With it, you will be prepared to help your clients whenever they need an exceptional insurance claim partner- and they&#8217;ll probably let everyone know how grateful they are for your help. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When looking for contractors to add to your list, keep these tips in mind:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Get familiar with the contractor\u2019s credentials, such as experiences and how many jobs they\u2019ve completed successfully.<\/span><\/li>\n<li>Make sure the contractor is licensed and carries insurance for liability and workers&#8217; compensation.<\/li>\n<li>Check references. Search online reviews, call other brokers who use them, and interview their clients.<\/li>\n<li>Find out if they belong to any trade groups, such as the Better Business Bureau.<\/li>\n<li>Review current news releases on the company.<\/li>\n<li>Review the contractor\u2019s written estimates to see how they detail the costs of material, labor, the scope of work, deadlines, and whether they offer a guarantee.<\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Choose a Partner That Offers Emergency Response Planning<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One way to ensure you&#8217;re getting your clients the help they need when they need it most is to partner with an insurance claim partner that offers <a href=\"https:\/\/firstonsite.com\/service\/preparedness\/\">emergency response planning<\/a> as a service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies that understand how to respond to emergencies are standing by 24\/7, ready to jumpstart your clients\u2019 recovery process no matter what. They will have decades of experience in emergency response and mitigation, and they\u2019ll help your clients overcome the worst with urgency and efficiency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies like First Onsite will respond to an insurance broker\u2019s call immediately and give the same service to your clients, no matter when or where. We have industry knowledge, experience, and the necessary resources to respond to your clients&#8217; restoration and remediation needs.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">We Help You Restore, Rebuild and Rise.<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With decades of experience, unmatched agility, and the scalability for any job, FIRST ONSITE has everything it takes to be your single-source restoration partner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When disaster strikes, you need a rapid response from a partner with the skills and experience to handle any type of unexpected event. Our comprehensive coverage means we can be there whenever, wherever, and however you need us. But we\u2019re more than just a property restoration powerhouse \u2014 we\u2019re a team of people dedicated to doing good and doing the right thing. We\u2019re here to help.<\/span><\/p>\n<p><a href=\"https:\/\/firstonsite.com\/contact-us\/\">Contact us<\/a> to schedule a consultation today.<\/p>\n","protected":false},"author":17,"featured_media":1542,"template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"One smart way for insurance brokers to retain client trust? Align with a reliable disaster restoration partner for seamless response.","_seopress_robots_index":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"categories":[45,77],"tags":[],"resource-type":[48],"class_list":["post-1541","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-articles","category-property-damage-insurance-articles","resource-type-articles"],"acf":[],"taxonomy_info":{"category":[{"value":45,"label":"All Articles"},{"value":77,"label":"Insurance"}],"resource-type":[{"value":48,"label":"Articles"}]},"featured_image_src_large":["https:\/\/firstonsite.com\/wp-content\/uploads\/insurance-brokers-and-emergency-response-planning-first-onsite.jpg",1000,667,false],"author_info":{"display_name":"First Onsite","author_link":"https:\/\/firstonsite.com\/author\/first-onsite\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/resource\/1541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/users\/17"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/media\/1542"}],"wp:attachment":[{"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/media?parent=1541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/categories?post=1541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/tags?post=1541"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/firstonsite.com\/wp-json\/wp\/v2\/resource-type?post=1541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}