Multifamily Residential

Dedicated to Your Livelihood. And Your Residents’ Lives.

As a multifamily residential housing operator, you’re not only responsible for maintaining a profitable business. You’re responsible for the safety and wellbeing of your residents. That’s where we come in. When you’re faced with disaster, our professional restoration services help you ensure business continuity while doing right by the people that live in your communities.

Areas We Serve

  • Condos
  • High-Rise Buildings
  • Mid-Rise Buildings
  • Manufactured Housing
  • Specialty (Student, Military & more)
  • Subsidized Housing

Frequently Asked Multifamily Residential Questions

  • What sets us apart from other multifamily residential restoration companies?

    Size, scale, and experience. We bring decades of experience to every multifamily residential job. We pride ourselves on being a single-source multifamily living restoration company. We know exactly what it takes to restore everything from condos and high-rises to manufactured housing. We know how important it is to help operators ensure business continuity, while minimizing disruptions to tenants and staff. We also understand the importance of completing work on time and on budget. We’re equipped to handle multifamily residential projects of all varieties — making us the only partner you will ever need.

  • How quickly do we respond to your multifamily disaster?

    We know threats to your residential buildings can emerge at any time. That’s why we’re standing by. Our emergency dispatchers are available 24/7, 365 days a year, and our teams are always ready — even in the middle of the night or over major holidays. Thanks to our vast network of Canadian and United States offices, we have the ability to be wherever you need us to be. Our coast-to-coast presence means we not only have the size and scale to respond to disasters of every size, but the agility to deploy swiftly when disaster strikes.

  • What is our approach to multifamily disaster planning?

    Our experts have decades of experience in assessing risks, mitigating damage, and leading recovery efforts for residential properties. We communicate in-depth with your teams to understand exactly how your properties operate, and to identify your hierarchy of needs during an emergency. From hurricane recovery to condo renovations and everything in between, we have a full range of services to meet your needs. No matter what service we provide, we embrace the human element of our role, and act with compassion toward your tenants.

  • How do we approach multifamily residential client relationships?

    Keeping your business operational while looking out for your tenants is a priority for us. That’s why we build customized emergency response plans tailored to your property’s unique needs. During a project, we communicate clearly every step of the way, from outlining budgets and timelines to providing day-to-day progress reports. We operate with urgency, so you can continue creating a safe and comfortable living experience for your tenants — no matter what comes your way.

  • How do we expedite the multifamily residential restoration process?

    We’re always ready to respond at a moment’s notice — whether we’re utilizing pre-existing emergency response plans or adapting to situations as they develop. We always show up with the right tools for the job. We have the ability to simultaneously handle multiple projects at your condos or buildings, so we can maximize efficiency. Comprehensively planning for mitigation and reconstruction allows us to move seamlessly from one phase of recovery to the other. All so we can help to ensure business continuity and a positive tenant experience.

Pre-Loss Partnership

Partner with FIRST ONSITE before a loss to speed up response time and reduce the threat of business downtime.

Certified as a Multifamily Disaster Restoration Leader

We’re proud to hold certifications and memberships to the following industry organizations.

Multifamily Residential Restoration Begins Here

Find out how our leading North American restoration services can help you rise above.