Single Family & Residential Home Restoration

Protection for the Place That Matters Most

Your home is the place you feel safest. We’re committed to keeping it that way. Whether you’re dealing with fire damage, winter storm damage, or anything in between, we have the experience to keep you protected from the worst. Our home recovery teams embody the highest levels of professionalism, communication, compassion, and trust. All so you have peace of mind when your family needs it most.

Areas We Serve

  • Split-Level Homes
  • Townhomes
  • Historic Homes
  • Mansions
  • Bungalows
  • Ranch Homes

Frequently Asked Residential Restoration Questions

  • What sets us apart from other home restoration companies?

    We understand how traumatic it can be dealing with damage to your home. That’s why our home services are built on a foundation of compassion and empathy. Always prioritizing the human element of the process, we emphasize communication, care, consistency, and a commitment to your needs. Our empathy is backed by decades of experience, a wealth of knowledge from specialists in the field, and unmatched scalability. Whether we’re responding to home hail damage in Montreal, or fire damage in California, we pride ourselves on being a single-source home restoration company. We know exactly what it takes to protect the families that depend on us. We’re able to respond to events quickly, efficiently, and with focus. By combining our experience and resources with genuine care for your family, we are committed to making your home recovery process as easy as possible.

  • How quickly do we respond?

    Threats to your home can emerge at any time. That’s why we’re always standing by. Our emergency dispatchers are available 24/7, 365 days a year, and our teams are always ready — even in the middle of the night or over major holidays. Thanks to our vast network of Canadian and United States offices, we have the ability to be wherever you need us to be. Our coast-to-coast presence means we not only have the size and scale to cover a large area, but the agility to deploy swiftly when disaster strikes your home.

  • How do you approach home disaster repair in Canada?

    Our strong experience and presence in Canada means we are uniquely positioned to respond to the area’s home restoration needs. We know how cold winters can freeze pipes, leading to water damage that can create mould and compromise structural integrity. We understand how heavy winter storms can knock out power, damage property, and create heating issues. We are experts on fire and smoke remediation, along with the challenges posed by summer floods. And our coast-to-coast Canadian coverage means we’re always nearby when disaster strikes. Every service we provide is conducted with professionalism, clear communication, and compassion — so you know you’re in good hands when you need it most.

  • How does our house damage repair process work?

    Keeping you safe is our utmost priority. That’s why we’re ready to respond to your emergency at a moment’s notice. Begin your process by contacting your insurance carrier and filing a claim. Once your insurance carrier has contacted us, we will then connect with you to understand your situation, and quickly dispatch a qualified professional to your property. Once on site, we’ll swiftly assess the damage, create a plan for recovery, and start to perform emergency mitigation. During the project, we communicate clearly every step of the way, from outlining budgets and timelines to providing day-to-day progress reports. Comprehensively planning the entire process allows us to move seamlessly from mitigation to reconstruction. Our goal, as always, is getting your family back to normal with speed, efficiency, and empathy.

  • How can I expedite the recovery process for my home?

    As a single-source home restoration partner, we’re here to handle all the hard work. You can jumpstart the process by quickly contacting your insurance carrier once your home has been damaged. Once you’ve contacted your insurance provider, and that provider has authorized us to proceed, we’ll make your road to recovery as efficient and quick as possible.

Pre-Loss Partnership

Partner with FIRST ONSITE before a loss to speed up response time and reduce the threat of business downtime.

A Certified Residential Restoration Specialist

Discover the certifications and industry memberships that qualify us as a leader in our field.

Residential Restoration Starts Here

Find out how our leading North American home restoration services can help you rise above.