First Onsite offers recovery services to industries in need, and we have more than 75 years of know how to do it. Our large footprint brings industry-specific disaster recovery and property restoration leaders under one roof, offering in-depth knowledge of the nuances each industry faces while in crisis. With a 24/7, 365 days per year availability, we are ready to serve your unique needs whenever you need us. From initial loss to your property’s rebuild, we have your industry covered with our full-service offerings.

Industries we serve:

Commercial

Insurance Providers

Government

Retail

Hospitality

Multi-family

Healthcare

Industrial & Manufacturing Restoration

Assisted Living

Education

Residential Single Family Home


image 1(1)

What We Offer to You:

  • 24/7, 365 days a year Call Center that’s ready to take your call at any time
  • A timely response
  • On-staff safety experts
  • Emergency Response, Mitigation, and Reconstruction
  • Over 75 years of combined industry experience
  • Proven relationships with global insurance industry partners
  • Expansive scale that allows us to serve you from small frequent incidents to large and complex events.
  • Timely communication and daily field reports that keep you in the loop.
  • Customized solutions that are consistently delivered
  • Lower overall total cost
    o Upfront preparation shortens the time to mitigate, reducing additional damage costs.

Solutions for The Retail Industry

Client Stories

Pre-Loss Readiness Program

We believe that it is crucial to pre-plan for a potential loss. With an in-depth evaluation of your property, operations, and equipment, we can be ready at a moment’s notice when you need us the most. A pre-loss partnership includes agreed-upon terms and scope of work to make the process easier when an event happens. This program allows our work to be pre-approved so work can begin as soon as the loss happens.

Pre-loss Partnership Program
  • Speed up the response time, restoration process and reduce the threat of business downtime
  • Create a response plan for any disaster
  • Establish a dedicated response team and points of contact
  • Access to pre-loss resources like storm preparation tips and lunch and learns
  • Speed up the response time, restoration process and reduce the threat of business downtime
  • Create a response plan for any disaster
  • Establish a dedicated response team and points of contact
  • Access to pre-loss resources like storm preparation tips and lunch and learns

A Recognized and Certified Leader in the property Restoration industry

We’re proud to have received the following certifications and memberships from restoration industry organizations.

image 2
image 5
image 4
image 5
image 6

Portals


Communication is Critical to the Success of any job and at FIRST ONSITE we’re always looking for ways to streamline it. Here are some of the portals we rely on to keep things running smoothly.

image 7
image 7
image 7
image 7
image 7
image 7

FAQs

A. By taking the time to truly understand your client’s needs, we’re able to handle their restoration projects efficiently, on time, and on budget. Our size and resources help us handle multiple projects at once while maintaining the highest level of expertise with proven results.

A. Due to our scalability and expansive footprint, we’re always available for you. Our emergency dispatchers and work teams are ready 24/7, 365 days a year to help you and your clients — even in the middle of the night or over major holidays.

A. Our client portfolio spans from family establishments to mega Fortune 500 companies. This enables us to make introductions to potential clients. Our reputation as a leading service provider in the restoration industry sets us apart as we provide white glove service regardless of the scope of the project.

A. We offer white-glove, turnkey service. In addition to our restoration and mitigation work, we partner with clients to handle pre-catastrophe preparation so they can be in a good place when an incident or disaster occurs. We also meticulously document all phases of the job from initial assessment through completion with an eye on the possibility of subrogation proceedings.

View More

Our Services Go Beyond

When your needs go beyond fire and smoke damage restoration, so do our services. See how our specialized team members can help you overcome whatever comes your way.

contact us today