Interstate Hawaii is now FIRST ONSITE
We have united the best brands in restoration across North America to better serve you. With more knowledge and resources, and genuine human power, we are ready to take on any job, no matter what.
In 1993, Raymond Gould started a carpet cleaning business in called Power Clean. Through his work with Hotels and Government Housing, Raymond expanded his knowledge (IICRC) and skills and to add mold remediation and reconstruction to the list of services. The expansion of services and dedicated service lead to an increase in insurance referrals.
By 2008, Raymond was a full-service restoration contractor. Raymond was approached frequently with various partnerships opportunities. It wasn’t until Interstate Restoration (now FIRST ONSITE) approached Raymond that he considered joining forces with another restoration organization. This opportunity would allow Raymond and his to team to not only grow their business, but better serve their clients. In 2016, Raymond and the team joined the Interstate Restoration Ohana as Interstate Restoration Hawaii, LLC. In 2021, Interstate Restoration Hawaii, LLC became FIRST ONSITE.
Joining forces proved to be a great opportunity for Raymond and his team in Hawaii. In 2018, FIRST ONSITE Hawaii gained the ability to handle asbestos abatement. In 2021, FIRST ONSITE joined forces with Kauai Restoration to further serve Oahu, Maui, and Kauai.
In addition, the team in Hawaii have been able to provide restoration to various large projects, include Kauai Lagoon Marriott and Marco Polo, the largest single lost in the state of Hawaii.
The team has earned a lot of recognition as well, including Hawaii Lodging & Tourism Association 2019 Na Po’e Pa’ahana Award for Allied Member of the year and in 2020 they received the GCA BUILD HAWAII Environmental Contractor Award for our abatement work at Marco Polo.
From remediation and decontamination, to disaster recovery services, Interstate Hawaii’s team of more than 50 specialists have handled it all. United by sun-soaked barbecues and an unwavering determination to do more for every customer, Interstate Hawaii has gone above and beyond. Today, Interstate Hawaii continues to go above and beyond in an even bigger way as FIRST ONSITE.
Raymond’s priority was providing his team with career growth and longevity. Additional support and experience would help his team grow to the next level. Team members of “mom & pop” shops can experience limited growth given the limited resources. Raymond knew he could provide a lot more opportunities to his team members by joining forces with FIRST ONSITE.
“We needed the experience the Executive team offered to take a little Hawaiian company to the top.” – Raymond Gould (2/22/2022)
The vision to grow internationally was attractive and important to Raymond. Health benefits, employee benefits, and employee welfare all improved greatly. This was especially important during the COVID era where health benefits were crucial for the Hawaii team.
Our Services Go Beyond
When your needs go beyond water damage cleanup, so do our services. See how our experience can help you overcome whatever comes your way.
Meet the stand-out team members who will be there for you every step of the way.
Raymond Gould has been a leader in the cleaning and restoration industry in the State of Hawaii (disaster recovery services) since 1998. As well as functioning as Regional Director in Hawaii, Raymond works to incorporate rapidly developing technology and industry best practices to promote Hawaii’s continued growth in the flood, fire, and mold disaster clean up industry.
Raymond recognizes the value of having skilled, trained and certified technicians so he has placed an emphasis on education which is unmatched in the restoration industry locally. This emphasis has led the Hawaii Branch receiving many awards, both locally and nationally for its disaster recovery services and employee safety record. Raymond is proud to be a certified IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer, Applied Microbial Remediation and hold an advance certification as a Commercial Drying Specialist.
When not helping people recover from unfortunate events, Raymond enjoys working out and spending time with his wife Cheryl and son Tyler. Both Raymond and Cheryl are contributors to finding a cure for autism.
Kristi has stayed in the administration side of the restoration business since starting with Raymond Gould at Cleaners Depot in 2006. She started by sharing her time between sales clerk and administrator. She would ring up customers and invoice the clients but also handle retail inventory and payroll. Now her role maintains the resources for employees and their benefits as our Office Manager. During Covid-19 she managed Federal, State, and Corporate expectations for the office which helped the Hawaii Branch stay vigilant keeping eachother safe as well as our clients.
Alberto “Bert” Sale
Bert has been part of the Raymond’s restoration business from the beginning and through Hawaii DKI, Interstate Hawaii, and now FIRST ONSITE. He specifically has helped with flooring installation of restoration jobs. While he gained a lot of business with on base housing projects and losses initially, Bert now additionally services hospitality and commercial losses/jobs.
Known initially as “the warehouse guy,” it wasn’t long before Vernnel found his way into the construction side as a technician. His skills include flooring, painting, drywall (carpentry & finishing). He works in commercial & residential real estate properties as well as hospitals and hotels. From flying in and out of Kauai (from Oahu) and dealing with COVID in between, Vernnel learned a lot about accountability, doing the right thing, gathering and growing talent, and sense of urgency. This including providing the best service to a client while dealing with time and materials delay, fluctuating team due to infections, and more.
Interstate Hawaii started on Oahu in Waipahu and serviced the entire island of Honolulu. By joining forces with FIRST ONSITE, we are now able to service all of Hawaii and North America.