About Us

The Only Restoration Company You’ll Ever Need

First Onsite is a full-service disaster recovery and property restoration enterprise providing end-to-end support to its clients across North America. Our wide footprint is ever-growing so that we can serve client needs throughout the regions we touch. With over 109 offices, our local teams are built to address the specific risks of each region while having a pool of national resources to support them as they respond to events of all kinds. As your dedicated restoration partner, we’re committed to providing the best possible customer service, making a positive difference, and doing the right thing, no matter what.

About First Onsite Property Restoration

Our Values

We move quickly to support our customers and each other, anytime, anywhere, and without hesitation. We know that our team members count on us, and so we are responsive when they reach out for help.

We know that our success is based on our people. We make it a priority to coach, teach, and mentor to ensure our teams are developing, growing, and the right people want to join our journey.

We take ownership of the business and do what we say we will do. We hold each other and our external partners to the highest standards of performance. We treat each other with respect and operate with the highest ethical standards.

We take pride in working safely, while consistently doing the right thing by our teammates, our customers, and our company with integrity and trust.

We work hard, have fun, and make friends along the way. We value life outside of work and in our communities. We take pride in our accomplishments and celebrate our success.

Our Purpose

We help our clients across North America and beyond recover from property damage through restoration and reconstruction. With both pre-loss planning and post-event recovery services, we are able to efficiently mitigate our clients’ property damage events, speeding up the restoration process and equipping them with the tools and knowledge to return from crisis as if it never happened. 

Our Culture

Our team is filled with empathetic, accountable and passionate employees across the country, who share a desire to have a positive impact on the lives of those who have experienced property damage and the loss that results. As a team, we live our values and support one another as we collectively take care of our customers and community.

Our atmosphere is one where each employee is celebrated for their unique contribution to the greater organization and for how those contributions help make our organization as a whole even better. Our commitment to each other and our clients is not about corporate responsibility—it’s a part of who we are.

Work with Us

Build a career in restoration from the ground up. Explore our various job openings and career paths, from entry-level to leadership roles.

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Our History

In 1998, Interstate Restoration opened its doors in San Antonio, Texas. What started as a family-owned business would focus on expansion through careful acquisitions of property restoration companies across the United States (including Puerto Rico) and Canada. Only those who aligned with Interstate’s values and had proven to be restoration industry leaders were added to the team.

In 2019, Interstate Restoration became a part of FirstService Corporation, North America’s leader in property services. These organizations became united in a commitment to providing the highest levels of service and value to the clients they serve. Interstate continued to see growth under FirstService Corporation until Interstate Restoration and its partners across the country became known as First Onsite Property Restoration. 

Learn more about the companies that came together as First Onsite.

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