Specializations and Qualifications

After a loss, your property requires special handling to ensure occupant safety and decrease business interruption. A loss goes beyond just the physical property; it impacts the well-being of your staff, patients and anyone else on site. Our years of experience in the healthcare industry, training in infection control, and attention to every detail will serve you well as we work together to restore your facility so you can continue the essential services you provide.

All First Onsite employees who are involved in healthcare projects go through rigorous training to prepare for working on a healthcare site. In addition to receiving industry training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the CSA Group in various elements of restoration, infection control, and interim life safety measures (ILSM), our employees take part in a comprehensive internal tiered healthcare training program, which produces the most trained and experienced professionals in the industry. 

We also maintain rigid best practices in accordance with federal, provincial, territorial and municipal health and safety legislation and regulatory agencies, so we have you covered in what matters to you the most:

Critical barrier and anteroom construction, along with HEPA air scrubbing and negative pressurization, ensure that facility occupants are safe from airborne contaminants.

Biocontainment Support
Our biosafety services are designed to provide rigorous protection and containment of biohazards, reducing the associated risks, and keeping building occupants safe.

In addition to leading you through disasters when they occur, FIRST ONSITE also has experience in developing emergency response plans that help you stay ahead of unexpected events to minimize the disruption to your facility.

Our international footprint allows us to support you during events such as flooding, fire, natural disasters, or any other occurrence that causes catastrophic damage. Due to our scalability, we are able to respond with the appropriate staff, equipment and protocols when you need it the most. 24/7/365—we are ready to respond to your call with a commitment to safety, quality, and communication. 

Areas We Serve:


Urgent Care

Medical Office Buildings

Doctor’s Offices

Rehabilitation Centres

Long Term Care

  • [Narrator] FIRST ONSITE’s Healthcare Services reduce the risk of disruption within your facility and keep all occupants safe in the process. Our qualified staff attain industry certifications, including Institute of Inspection Cleaning and Restoration, IICRC, as well as an extensive on-the-job training program. We adhere to industry best practices and regulations including CSA Z317 and ASHE 2.0, while performing work that addresses facility-specific needs and minimize disruption to the facility. FIRST ONSITE’s experienced professionals are prepared to assist with infection prevention and control, biocontainment support, surface disinfection, and our extensive list of property restoration services. (upbeat music) We encourage all facility teams to take part in our preemptive planning for the continuity of operations and to know our post-event mitigation and restoration capabilities. This will expedite the FIRST ONSITE team’s ability to provide the specific services necessary. It’s time to reduce risk, increase safety, and stay focused on your most important asset, your patients. (upbeat music fades)

Solutions for The Retail Industry

Client Stories

Pre-Loss Readiness Program

We believe that it is crucial to pre-plan for a potential loss. With an in-depth evaluation of your property, operations, and equipment, we can be ready at a moment’s notice when you need us the most. A pre-loss partnership includes agreed-upon terms and scope of work to make the process easier when an event happens. This program allows our work to be pre-approved so work can begin as soon as the loss happens.

  • Speed up the response time and restoration process, and reduce the threat of business downtime
  • Create a response plan for any disaster
  • Establish a dedicated response team and points of contact
  • Provide access to pre-loss resources like storm preparation tips and information sessions

A Recognized and Certified Leader in the property Restoration industry

We’re proud to have received the following certifications and memberships from restoration industry organizations.

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A. First Onsite is intimately familiar with industry standards, specifically Canadian Standards Association code Z317.13, which covers infection control during construction, renovation and maintenance of healthcare facilities. Our teams are comprised of trained professionals who understand the unique requirements of working in a healthcare environment.

A. Due to our scalability and expansive footprint, we’re always available for you. Our emergency dispatchers and work teams are ready 24/7, 365 days a year to help you and your clients — even in the middle of the night or over major holidays.

A. We offer customized solutions to address the particular needs of your current loss. Communication is key, so we work with you, hand-in-hand, during the entire process so avoid any surprises or miscommunication. Our reputation as a leading service provider in the restoration industry sets us apart as we provide white glove service regardless of the scope of the project.

A. In addition to our restoration and mitigation work, we partner with clients to handle pre-catastrophe preparation so they can be in a good place when an incident or disaster occurs. We also meticulously document all phases of the job from initial assessment through completion to ensure your satisfaction when the work is done.