Specializations and Qualifications

Whether you have a single property or a portfolio, our team can provide thorough assessments while aligning with your risk management or procurement departments to provide solutions unique to your situation and needs.

Offering comprehensive solutions from emergency preparedness to disaster response, we’re here to help you get up and running with minimal delay—and minimal interference to your guests. From providing temporary power to rebuilding your facility after an event, a call to us before the storm can make a big difference in getting you back to business quickly. Our international network of resources allows us to allocate teams, generators and more to get you what you need, when you need it. Of course, you want to get back to business as soon as possible when a catastrophic loss occurs. We get that. What we also get is that the safety of your guests and staff is paramount as repair work is underway. We are proud of the depth and scope of our health and safety programs, which will give you the peace of mind that everyone on the property remains in good hands at every turn.

A loss of power can quickly bring operations to a halt. Timing is everything when it comes to securing temporary power, especially during times of disaster when generators can be scarce. A call to us before the storm can make a big difference in getting you back to business quickly. We will utilize our international network of resources, equipment, and boots on the ground to get you what you need when you need it.

Properties We Serve:

Hotels, Motels

Resorts

Convention Centres

Restaurants & Bars

Theaters

Casinos

Arenas & Venues

[Narrator] FIRST ONSITE helps your hospitality properties minimize the threat of business interruption so you can stay focused on your guests. Our extensive knowledge within the hospitality industry allows us to partner with your risk management and procurement teams to address the potential threats your property may face. We are prepared to help you with developing an emergency response plan for your teams, temporary power in the event of power outages, and turnkey restoration services for any event, small or large. We prioritize safety for everyone on site and minimize the interference to your guests to ensure property damage doesn’t set you back. With teams local to you and resources that span North America, we can scale to meet the specific needs of your facility, whether you have a portfolio of locations or a single property. Together, we can render your property for the unexpected, reduce the threat of business interruption, and help you maintain focus on the people that keep you in business, your guests. (upbeat music)

Clients We Serve:

  • Property Ownerships—Portfolios of several different brands of properties or national chains
  • Owners—Smaller portfolios of 1-2 properties
  • Management Companies—Companies that manage hotels on behalf of an owner
  • Franchise Partners

Solutions for The Retail Industry

Client Stories


A Recognized and Certified Leader in the property Restoration industry

We’re proud to have received the following certifications and memberships from restoration industry organizations.

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FAQs

By taking the time to truly understand your needs, we’re able to handle restoration projects efficiently. Our size and resources help us handle multiple projects at once, while maintaining the highest level of professionalism with proven results.

Due to our scalability and expansive footprint, we’re always available for you. Our emergency dispatchers and work teams are ready 24/7, 365 days a year to help you and your clients—even in the middle of the night or over major holidays.

We offer customized solutions to address the particular needs of your current loss and understand the need to keep your business running for guests. Communication is key, so we work with you hand-in-hand during the entire process to avoid any surprises or miscommunication. Our reputation as a leading service provider in the restoration industry sets us apart as we provide white glove service, regardless of the scope of the project.

In addition to our restoration and mitigation work, we partner with clients to handle pre-catastrophe preparation, so they can be in a good place when an incident or disaster occurs. We also meticulously document all phases of the job, from initial assessment through completion, to ensure your satisfaction when the work is done.