Specializations and Qualifications

When a loss happens to one of your properties, it disrupts your tenants’ lives and creates logistical challenges for those who might be temporarily displaced. Our team of specialists assesses the situation and develops plans that enable work to be done with the least amount of interference in your residents’ daily activities. Due to our international presence, we can get to your property quickly with the right team and equipment so we can start the work immediately.  We know it is important to treat your residents the way we would want to be treated in our own home. We realize we are in their personal space, so we maintain a high level of respect for their home and property. 

We’ve got your multifamily properties covered; with services for mitigation, remediation, and restoration for water, fire, mould, and, when the occasion calls, biohazard response. Our team understands that your residents’ comfort is the high priority, so we follow proper safety protocols and complete the job quickly, with minimal interference to their day-to-day lives. 

In the U.S., we have strong relationships with, and are proud members of, both the National Apartment Association and the National Multi-Residential Housing Council.

Areas We Serve:



Community Areas


Subsidized Housing

Solutions for the Multi-Residential Industry

Client Stories

Pre-Loss Readiness Program

We believe that it is crucial to pre-plan for a potential loss. With an in-depth evaluation of your property, operations, and equipment, we can be ready at a moment’s notice when you need us the most. A pre-loss partnership includes agreed-upon terms and scope of work to make the process easier when an event happens. This program allows our work to be pre-approved so work can begin as soon as the loss happens.

  • Speed up the response time and restoration process, and reduce the threat of business downtime
  • Create a response plan for any disaster
  • Establish a dedicated response team and points of contact
  • Access to pre-loss resources like storm preparation tips and lunch and learns

A Recognized and Certified Leader in the property Restoration industry

We’re proud to have received the following certifications and memberships from restoration industry organizations.

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A. We offer customized solutions to address the particular needs of your current loss. We act quickly, efficiently and carefully to ensure as little disruption as possible to your tenants. Communication is key, so we work with you hand-in-hand during the entire process to avoid any surprises or miscommunication and ensure that your tenants are well informed and at ease. Our teams treat these spaces with care, look after contents to ensure everything is accounted for, and put the highest emphasis on respecting tenant privacy.

A. As a fully licensed, bonded, and insured contractor, First Onsite is committed to contract compliance. When we work on your site, you can rest assured that all regulations and laws will be followed.

A. By taking the time to truly understand your needs, we’re able to handle restoration projects efficiently, on time and on budget. Our unique combination of planning before an event, and mitigation afterwards, is the advantage that saves our clients time, money and reputation. We identify potential risks within your building, such as areas where water may enter the building, and provide you with tips and education on how to prevent these issues.

A. We have onsite certified safety professionals who continually assess the property, repairs and equipment to make sure everyone on the property is in a safe environment while work is being performed.

A. Due to our scalability and expanding footprint, we’re always available for you. Our emergency dispatchers and work teams are ready 24/7, 365 days a year to help you and your clients — even in the middle of the night or over major holidays.

A. In addition to our restoration and mitigation work, we partner with clients to handle pre-catastrophe preparation so they can be in a good place when an incident or disaster occurs. We also meticulously document all phases of the job from initial assessment through completion to ensure your satisfaction when the work is done.