Specializations and Qualifications

Time is money, and we are the first to cross the finish line when it comes to getting you back to full operations. We methodically plan our work with the least disruption to your business and little inconvenience to your customers. If that means working during off hours, then that’s what we’ll do. Our approach is solution-based with an eye on safety for you, your staff and your customers.

One call does it all. When you need work done due to a loss, whether it is big or small, you can count on us to handle all aspects. From pre-loss assessments to mitigation and reconstruction, our team of skilled industry workers delivers on our promise of being the only partner you’ll ever need.

We work with your risk management team prior to an event to make a plan that can be easily executed with your facilities team when damage to your property occurs.

After a catastrophic event such as a hurricane, flood or fire, it’s critical to get your basic needs met as soon as possible. That could mean mobilizing generators to provide energy for refrigeration and climate control, or other essential equipment to mitigate further loss or inconvenience. We’re able to provide the right solution to keep your business open for your communities so they can access critical supplies during their time of need.

Areas We Serve:

Convenience Stores

Grocery Stores and Supermarkets

Shopping Malls

Warehouse Retailers

Specialty and Outlet Stores

Banking and Financial Institutions

Indoor & Outdoor Malls


Media and Entertainment Centers

Vehicle Dealerships

Solutions for The Retail Industry

Client Stories

Pre-Loss Readiness Program

We believe that it is crucial to pre-plan for a potential loss. With an in-depth evaluation of your property, operations, and equipment, we can be ready at a moment’s notice when you need us the most. A pre-loss partnership includes agreed-upon terms and scope of work to make the process easier when an event happens. This program allows our work to be pre-approved so work can begin as soon as the loss happens.

  • Speed up the response time and restoration process, and reduce the threat of business downtime
  • Create a response plan for any disaster
  • Establish a dedicated response team and points of contact
  • Access to pre-loss resources like storm preparation tips and lunch and learns

A Recognized and Certified Leader in the property Restoration industry

We’re proud to have received the following certifications and memberships from restoration industry organizations.

RIA Member Logo
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Industry Case Studies

Communication is critical to the success of any job and at FIRST ONSITE we’re always looking for ways to streamline it. Here are some of the portals we rely on to keep things running smoothly.

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A. By taking the time to truly understand your needs, we’re able to handle restoration projects efficiently. Our size and resources help us handle multiple projects at once, while maintaining the highest level of expertise with proven results.

A. Due to our scalability and expansive footprint, we’re always available for you. Our emergency dispatchers and work teams are ready 24/7, 365 days a year to help you and your clients — even in the middle of the night or over major holidays.

A. We offer customized solutions to address the particular needs of your current loss. Communication is key, so we work with you hand-in-hand during the entire process so avoid any surprises or miscommunication. Our reputation as a leading service provider in the restoration industry sets us apart as we provide white glove service regardless of the scope of the project.

A. In addition to our restoration and mitigation work, we partner with clients to handle pre-catastrophe preparation so they can be in a good place when an incident or disaster occurs. We also meticulously document all phases of the job from initial assessment through completion to ensure your satisfaction when the work is done.