KEEP YOUR multi-family UNITS ONLINE AND YOUR RESIDENTS ON BOARD.

Every day a unit is offline means lost revenue, resident frustration, and increased turnover risk. Our dedicated Multi-family team specializes in fast, streamlined restoration that keeps your operations moving and your residents feeling
supported.

We help you protect:

RESIDENT RETENTION & SATISFACTION – We prioritize communication, discretion, and professionalism—ensuring your residents feel informed and respected throughout the process.

OPERATIONAL UPTIME – We help limit lost revenue and avoid prolonged unit vacancies by getting your property back online quickly and efficiently, all while minimizing disruptions to daily life.

PORTFOLIO CONSISTENCY – Whether you manage one property or a nationwide portfolio, we deliver standardized service, clear documentation, and reliable outcomes at every site.

INSURANCE COORDINATION – We partner directly with your insurance carriers to streamline the claims process—saving you time and reducing back-and-forth.

CAPITAL IMPROVEMENTS – More than just restoration, we provide strategic, portfolio-wide upgrades that drive ROI to support your long-term property strategy.

From disaster recovery to planned strategic upgrades, we’re here to protect your properties, your residents, and
your bottom line. Every step of the way.

Areas We Serve:

Apartments

Condominiums

Community Areas

Townhomes

Subsidized Housing

Solutions for The multi-family Industry

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24 HR Emergency Response
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24 Hour Emergency Response & Disaster Recovery

Water mitigation, mould remediation and fire damage restoration are all performed to the highest ICRA and restoration industry standards.

Infection Control
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Infection Control and Prevention

Critical barrier construction and management, compliance documentation, HEPA filtration and validation following ASHE ICRA 2.0 recommendations, and negative pressurizations to ensure facility occupants are safe from airborne contaminants.

Turnkey Construction Services
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Turnkey Construction Services

Time-sensitive construction, unplanned renovations, and facility rebuilds, ensuring compliance with healthcare safety standards while maintaining operational continuity.

Temporary Utilities & Critical Facility Support
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Temporary Utilities & Critical Facility Support

Emergency power, climate control, and clean water solutions to maintain operations during disasters or planned maintenance. Portable solutions include handwashing sinks, imaging centers, food prep units, sterile storage, and emergency operations planning support.

Asbestos Abatement
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Asbestos Abatement

Removal, disposal, and encapsulation of asbestos is conducted in accordance with all Federal, State and Local regulations while complying with TJC, OSHA, and EPA.

Specialty Cleaning and Indoor Air Quality
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Specialty Cleaning & Indoor Air Quality

Our decontamination services utilize stringent healthcare protocols to target and eliminate air and surface bacteria, viruses, and mould spores throughout facilities, including HVAC duct systems in accordance with NADCA and ANSI/ASHRAE standards.

Life Sciences and Biosafety Support
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Life Sciences & Biosafety Support

Containment of biohazards, laboratory decontamination, and infection control protocols to ensure regulatory compliance and protect occupant safety in research, pharmaceutical, and clinical environments.

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Client Stories

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Mexicali, Mexico: Earthquake Damages Manufacturer’s Facility
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Storm Damage Restoration

FLORIDA: HURRICANE IAN
The Path to Recovery
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Mexicali, Mexico: Earthquake Damages Manufacturer’s Facility
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Storm Damage Restoration

Commercial Spring Melt Guide
Protect Your Property From Water Damage
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Pre-Loss Readiness Program

We believe that it is crucial to pre-plan for a potential loss. With an in-depth evaluation of your property, operations, and equipment, we can be ready at a moment’s notice when you need us the most. A pre-loss partnership includes agreed-upon terms and scope of work to make the process easier when an event happens. This program allows our work to be pre-approved so work can begin as soon as the loss happens.

Pre-loss Partnership Program
  • Speed up the response time and restoration process, and reduce the threat of business downtime
  • Create a response plan for any disaster
  • Establish a dedicated response team and points of contact
  • Access to pre-loss resources like storm preparation tips and lunch and learns

A Recognized and Certified Leader in the property Restoration industry

We’re proud to have received the following certifications and memberships from restoration industry organizations.

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RIA Member Logo
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FAQs

A. We offer customized solutions to address the particular needs of your current loss. We act quickly, efficiently and carefully to ensure as little disruption as possible to your tenants. Communication is key, so we work with you hand-in-hand during the entire process to avoid any surprises or miscommunication and ensure that your tenants are well informed and at ease. Our teams treat these spaces with care, look after contents to ensure everything is accounted for, and put the highest emphasis on respecting tenant privacy.

A. As a fully licensed, bonded, and insured contractor, First Onsite is committed to contract compliance. When we work on your site, you can rest assured that all regulations and laws will be followed.

A. By taking the time to truly understand your needs, we’re able to handle restoration projects efficiently, on time and on budget. Our unique combination of planning before an event, and mitigation afterwards, is the advantage that saves our clients time, money and reputation. We identify potential risks within your building, such as areas where water may enter the building, and provide you with tips and education on how to prevent these issues.

A. We have onsite certified safety professionals who continually assess the property, repairs and equipment to make sure everyone on the property is in a safe environment while work is being performed.

A. Due to our scalability and expanding footprint, we’re always available for you. Our emergency dispatchers and work teams are ready 24/7, 365 days a year to help you and your clients — even in the middle of the night or over major holidays.

A. In addition to our restoration and mitigation work, we partner with clients to handle pre-catastrophe preparation so they can be in a good place when an incident or disaster occurs. We also meticulously document all phases of the job from initial assessment through completion to ensure your satisfaction when the work is done.

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