Complete is now FIRST ONSITE.
Complete has joined FIRST ONSITE to better serve the Gulf Coast with its unmatched restoration and reconstruction services. Together, our teams will have local understanding that’s backed by national resources. Complete fully transitioned to the FIRST ONSITE name Fall 2021.
History
Complete was founded in 2012 with only six initial employees, but it didn’t take long for the company to grow. In short order, it became the largest full-service residential and commercial restoration and reconstruction company on the Gulf Coast.
As Complete grew, the company expanded from Pensacola, FL to Destin, FL, Tallahassee, FL, and Mobile, AL. 60 new team members were added since its founding in 2012. This growth sparked a desire for more, but local resources were running out.
The solution was to find a nationwide partner that could help Complete continue to expand and provide better support for the Gulf Coast, and greater promotion and growth opportunities for its employees. A number of restoration companies came forward, and it quickly became clear that the right partnership would be with FIRST ONSITE.
The companies agreed on cultures, values, goals, and a shared mission to provide the best restoration service and resources to their clients. Bigger and better than ever, First Onsite provides emergency restoration for water damage, fire and smoke damage, storm damage, wind damage, mold remediation, and mold restoration as well as biohazard cleanup and reconstruction services to commercial and residential property owners throughout the Gulf Coast.
Get In Touch With Your Restoration Specialist Today
Call the Southeast branch now 1.800.622.6433

Visionaries
Meet the stand-out team members who will be there for you every step of the way.

Ashlee Hofberger
Ashlee began her career in the restoration industry in 2010. Ashlee cofounding what would be the largest restoration company on the Gulf Coast in 2012. She received her SHRM-CP designation in 2020, SHRM Talent Acquisition Specialty Credential in 2021, and became an Emergenetics Certified Associate in 2022. Ashlee is passionate about career development not only for herself but also for those around her. In the professional arena, Ashlee is dedicated to growing and encouraging her team through continual training and development. She enjoys watching those around her thrive with new and challenging opportunities. Ashlee believes in leading with candor and kindness.

Shaun Carpentier
Shaun cofounded the largest restoration company on the Gulf Coast. Growing from 6 employees and 1 location in 2012 to 65 employees and 3 locations in 2021, he was able to sell the company and continue on a career path towards regional and national leadership. Though the uncertainty of the COVID Recession, when other companies were performing mass layoffs, Shaun lead his team and his company, growing stronger and generating more revenue than any year before. Shaun continues to be a pillar of excellence in our community, supporting the Escambia County Sheriffs Outreach Program as an active board member and promoting education by serving on one of UWF’s many boards.
Our Services Go Beyond
When your needs go beyond water damage cleanup, so do our services. See how our experience can help you overcome whatever comes your way.
Locations
Complete Emergency Property Restoration expanded to Pensacola, FL to Destin, FL, Tallahassee, FL, and Mobile, AL. By joining forces with FIRST ONSITE, we are now able to service all of North America.
Contact Us Today!
Call our Southeast Branch 1.800.622.6433