Let us help you prepare for the unexpected.
When disaster strikes, knowing what to expect can make a world of difference. Drawing on our decades of leading restoration service and experience, we’ve learned how to be at our best when facing the worst—and we want to share that knowledge with you. Discover what our specialists have to say about preparing for disaster, expediting recovery, and everything in between. We’re here to help, always.
Articles
Articles
Commercial Spring Melt Guide
3/20/2023
In the spring, one of the biggest threats to commercial properties is water damage. Snow transforms to rain, the frozen ground thaws, while excess water and condensation can collect around the foundation of your property. The risk of heavy rainfall during the season adds to the amount of water accumulation ...
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Residential Spring Melt Guide
2/27/2023
As springtime approaches, one of the biggest threats to your property is flooding and water damage. Temperatures rise, snow transforms to rain, and the frozen ground thaws, while increasing water levels and moisture can collect around the foundation of your home. Flooding, heavy spring rains and the consequential seepage into ...
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Residential Winter Weather Preparedness Guide
2/22/2023
As a homeowner you want to prevent unnecessary damage to your biggest asset, your home. Prevention starts with an awareness of what could go wrong, followed by a few smart checks to make sure your home is safe. As winter approaches each year, it is important to make sure things ...
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Residential Winter Storm Checklist
2/10/2023
Winter Preparedness Checklist for Homes Avoiding Outdoor Damage to your Home ☐ Clear the snow ☐ Prevent icy walkways and frozen door handles ☐ Conduct roof inspection ☐ Redirect melting snow ☐ Pipes & plumbing insulation ☐ Shut off exterior water access ☐ Downspouts ☐ Window wells ☐ Store gardening tools ☐ Patio furniture & pool accessories What ...
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Commercial Winter Weather Preparedness Guide
2/02/2023
Winter weather is often volatile, which means it can cause disturbances of all kinds to your business operations, at any time. Being well prepared for the inclement winter weather goes a long way towards maintaining safe and efficient operations and minimizing potential damage. Developing an emergency preparedness plan is an ...
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Commercial Winter Storm Checklist
2/02/2023
Winter Preparedness Checklist for Buildings: BUILDING ACCESS – Remove the snow/ice from driveways and building doorways to ensure safe access to your premises. PIPES AND METERS – Pipes and meters can freeze when in unheated areas. Ensure there is proper insulation in the surrounding area ...
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Hurricane Preparedness
8/01/2022
Atlantic hurricane season is upon us, and this year’s forecast predicts that this summer may be one of the worst in 100 years. While the Atlantic hurricane season officially started on June 1, hurricane activity really ramps up in August. Over 90% of Atlantic hurricane activity occurs between August and October, and ...
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How To Get On Your Feet After Fire Damage
6/15/2022
Any fire, no matter how small, can have serious implications for a business or commercial property. Understanding what makes up smoke and fire damage, what one should do if it occurs and what steps can be taken to minimize risk is something every property owner should consider. Doing so can ...
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Fire & Smoke Damage: What Multi-Family Property Owners Should Know
5/20/2022
On a cold morning in the Bronx, New York, in January 2022, a space heater in a duplex unit of a high-rise apartment ignited, sparking massive flames and sending thick black smoke through the nineteen floors of the apartment complex. The disaster resulted in 44 injuries and 17 deaths, including 8 children. This was ...
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Commercial Fire Damage: What Every Business Should Know
5/18/2022
Don't Wait for Disaster To Strike, Be Proactive Fire protection is a must for any business or commercial property owner. While no property is 100 percent immune, there are a number of preventative measures a business or property owner can take to reduce their exposure and risk, as well ...
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Types of Fire Damage and What to Expect From That Damage
5/15/2022
Any type of fire damage on a property is a devastating event, but when it affects a business’ bottom line it can be a particularly catastrophic experience. For commercial property owners or managers, fire prevention and employee safety are undoubtedly chief concerns. By knowing the most common types of fire ...
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Fire and Smoke Damage Preparedness
5/13/2022
Fire and Smoke Damage: What Every Commercial Property Owner Should Know It’s no surprise that fires can cause serious damage to a commercial or residential property. And while the first step should be to extinguish the blaze, many property ...
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2022 Hurricane Predictions
5/09/2022
With another big storm season in most experts’ forecasts, 2022 is shaping up to be one for the record books. Current 2022 hurricane predictions from Colorado State University say the Atlantic hurricane season could see 20 named storms, including 10 hurricanes, with five potentially reaching Category 3, 4, or 5 (i.e., major) intensity on the Saffir-Simpson ...
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Water Damage Repair
5/04/2022
Types of Water Damage Few catastrophes have the power to upend the flow of life and business in a home or workplace in the way that extensive water damage does. Whether by flood from a severe weather event, an internal breach or small incidents compounded over time, the ...
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Pipe Leaks and Bursts
5/01/2022
Drip, Drip, Deluge! Of all the types of water damage in a workplace or home, pipe leaks and bursts can be the most damaging. Why? Small leaks often go undetected (or ignored) for extended periods of time, while a burst 1-inch water line can pump out hundreds of ...
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Water Damage in Commercial & High-Rise Buildings
4/24/2022
Special Considerations for Commercial Buildings Commercial buildings have some key differences from single-family homes. One of the most basic differences is the sheer size of the building. Commercial spaces can range from individual storefronts to high-rise apartment buildings to warehouses spanning hundreds of thousands of square feet. The ...
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Signs of Water Damage and Mold
4/13/2022
What Causes Water Damage? Water damage can occur as the result of several different scenarios. It is important to understand these various causes, and the differences they can each mean for insurance purposes and for the recovery process. Floods A flood is a situation in which ...
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The Ice Storm – the most beautiful disaster you’ve ever seen
2/07/2022
The Ice Storm - the most beautiful disaster you’ve ever seen What is an ice storm? What happens during an ice storm? An ice storm is a winter weather event caused by significant accumulations of freezing rain on exposed surfaces – buildings, houses, cars, trees, roadways, ...
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Achieving Business Resiliency to Natural Disasters Through the Lens of Risk Management and Insurance
1/18/2022
Abstract Natural disasters have been occurring more frequently and with greater potency, creating a real and heightened financial and operational risk to businesses around the globe. This paper aims to enhance traditional business continuity techniques and strategies by discussing how risk management, insurance, and claims knowledge can form ...
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Prepping Pipes for Freezing Temps
1/17/2022
Preventing Frozen & Burst Pipes: Everything Commercial Property Owners Need to Know In the age of bomb cyclones and polar vortexes, extreme winter weather cannot be ignored. Cold North American winters bring many threats to the forefront for commercial property owners, including the risk of water damage from ...
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Residential Winter Weather and Frozen Pipes
1/14/2022
It’s a homeowner’s nightmare - temperatures fall, pipes freeze and burst, and suddenly the basement, kitchen, or bathroom is filled with water. This nightmare can get even worse when holiday travel or property damage is factored in. Thankfully, there are steps any homeowner can take to prepare their ...
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Residential Winter Storm Blackouts and Power Outages
1/10/2022
During the wintertime, homeowners can find themselves in the dark not just because of earlier sunsets, but also because of blackouts and power outages. With unpredictable winter weather on its way, homeowners need to understand what causes these losses of power and how to prepare for and respond to them.
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Residential Winter Storm Home Preparedness – More than Just Frozen Pipes
12/28/2021
Practical Advice for Homeowners to Prepare for Winter Weather Opinions about winter weather are almost as varied as the weather itself. While some welcome the arrival of sparkling white snow drifts and chilly temperatures, others dread the earlier sunsets and icy roads. But it’s not just snowfalls ...
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Residential Winter Storm Restoration
12/28/2021
The Complete Guide to Residential Winter Storm Restoration Winter weather can be the cause of a whole host of issues for homeowners, but fear not! There is that one tried and true way to avoid weather-related catastrophe: prepare. Here we’ll highlight some of the most ...
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Winter Storm Preparedness: Protecting Commercial Properties From the Cold
12/28/2021
Winter Storm Preparedness: Protecting Commercial Properties From the Cold A company’s ability to operate within a commercial property makes it one of the most valuable assets to that business. Tight lockdowns in 2021 sent a number of these businesses home, leaving commercial buildings vacant for over a year. ...
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Commercial Winter Storm Restoration
12/28/2021
The Complete Guide to Commercial Winter Storm Restoration Winter weather is near, and colder temperatures bring a greater need for awareness surrounding potential property damage and the challenges it can present. Depending on the type of damage, property owners and managers are faced with potentially endangering the lives ...
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Leaning into Technology – Benefits of Big Data
11/19/2021
Leaning into Technology - Benefits of Big Data Technology is everywhere in building operation and maintenance. We’ve been programmed to believe that technology has permeated almost everything we do and how we operate. However, if you poked around a bit, or you’ve been around the industry ...
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Rethinking Wildfire Risk; Is your Business Protected?
10/11/2021
We’ve All Seen Footage of a Wildfire… The video released by residents of Paradise, California, might be some of the most frightening. It’s shot after shot of a town darkened by thick black smoke with walls of fire surrounding it. Residents race to safety while the ...
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How Property Managers Can Increase Revenue with Disaster Restoration Help
9/26/2021
Issues like fires, floods, sewage, and mold can have a detrimental effect on a property’s bottom line. They can prevent a space from being tenable, insurance claims can delay moving forward, and the cost of repairs can become expensive. Disaster restoration teams work to mitigate all of these problems. ...
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5 Benefits of Having an Established Relationship with an Experienced Disaster Restoration Team
9/24/2021
When disaster strikes, it is not uncommon to feel alone, overwhelmed, and isolated. Fortunately, there are things that business owners and property managers can do to prepare for the possibility of these events. One action you can take to protect yourself is to ...
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Mold Remediation and Your Facility: When To Bring In Specialized Help
9/12/2021
Mold can be dangerous and difficult to clean up. Because of this, it is a topic that justifiably frightens property owners and managers. When you try to clean up a mold situation on your own, you might be taking on unnecessary risk - and often without even being able to ...
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How Property Managers Can Increase Revenue with Disaster Restoration Help
9/09/2021
Issues like fires, floods, sewage, and mold can have a detrimental effect on a property’s bottom line. They can prevent a space from being tenable, insurance claims can delay moving forward, and the cost of repairs can become expensive. Disaster restoration teams work to mitigate all of these problems. ...
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How First Onsite Is Uniquely Equipped to Handle Large, Complex Commercial Losses
9/07/2021
Not every disaster is the same. The process of restoring a property after the unthinkable occurs can look very different depending on the scale of the loss. For example, a fire in a commercial kitchen will require a totally different restoration process than a sewage back-up in a private home. ...
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Disaster Mitigation and Disaster Restoration: Two Critical Processes
8/10/2021
When the unexpected strikes, property owners and managers need the support of knowledgeable professionals. That’s because the process of recovering from a disaster — whether it’s a fire, flood, storm, or other catastrophic event — is incredibly overwhelming and can leave lasting damage if not correctly handled.
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One Powerful Way Insurance Brokers Can Ensure Client Loyalty
8/01/2021
If you're a broker who provides insurance coverage for residential properties like multifamily and single-family homes, school dorms, and senior living facilities, or large commercial properties used in the government, financial, hospitality, education, industrial manufacturing, or transportation sectors, you ...
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Reduce COVID-19 Risk with a Work Safety Plan
12/23/2020
Workplace safety during the ongoing COVID-19 pandemic continues to be a high priority for businesses. One of the best things you can do as a property manager or business owner is to implement a workplace safety plan. LEARN PROPER SAFETY PROCEDURES TO REDUCE RISK AT YOUR ...
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Wildfire Risk: Increasing Threat to Businesses
11/16/2020
Business fire prevention and safety should be of the upmost importance with unprecedented growth in wildfires. In fact, the past few years have seen both a dramatic acceleration in the frequency and intensity of wildfires around the globe. Whether it's devastating bushfires in Australia, record rainforest fires in the Amazon ...
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Commercial Property Fire Damage: Be Prepared When Disaster Strikes
11/06/2020
Fires can wreak havoc. But sometimes what is left behind after a fire can be even more devastating — bio-hazardous residue. If it’s not taken care of properly, it can cause severe health problems, further damage to the property, or issues even after the restoration. Things like not securing the ...
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5 Easy Steps to Mitigate Mold and Moisture in Multifamily Properties
11/04/2020
Mold is an incredibly sensitive subject when it comes to multifamily and should not be ignored. The reality is untreated moisture can become a much larger issue. A simple water leak can turn into a full-blown mold crisis in less than 48 hours if not properly handled. And, all mildew needs ...
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COVID-19: Proactive and Reactive Services Available
7/22/2020
Proactive Measures Protecting your teams in advance is as important as a quick response when a positive case of COVID-19 is determined. Contact us to employ proactive cleaning measures as a first line of defense against the arrival of COVID-19 to your business. Reactive Measures When ...
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COVID-19 Disinfection for Critical Community Businesses
7/22/2020
We know you are working around the clock to serve our community. Thank you for all you are doing. The Department of Homeland Security has deemed our services as essential. This means we can reach you in even the most difficult of situations. We follow CDC recommendations for cleaning and ...
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FIRST ONSITE COVID-19 Letter to U.S. Customers
7/22/2020
On behalf of everyone at FIRST ONSITE, we are sending heartfelt wishes to you and your families during this trying time. We sincerely hope you and your loved ones are healthy, and we hope you are successfully managing the stressful personal challenges caused by the many impacts of the COVID-19 ...
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Getting Back on Your Feet After a Fire
7/13/2020
A fire in your home can start in a variety of ways. Many of them are simply accidents, or “flukes,” for which nobody can really prepare. No matter how the fire starts, it is a truly heartbreaking situation to lose your home. When a home is damaged in a fire, ...
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2020 Atlantic Hurricane Season
5/25/2020
The 2020 hurricane season officially starts on June 1. The Tropical Meteorology Project (TMP) at Colorado State University will not release its first full forecast until April 2, but they released an initial discussion on December 12. This initial outlook examines the possibility of several hurricane season scenarios. The TMP is currently giving an ...
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Hurricane Preparedness 7 Day Plan
5/07/2020
Getting to “Prepared” in 7 Days If you don’t already have an Emergency Action Plan (EAP) and/or Disaster Recovery Plan (DRP) in place, the first thing you want to do is grab a template to document the various preparation steps. This way you will have the key ...
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Document Drying & Recovery
5/06/2020
If you’ve never experienced a paper-related disaster, you’d be surprised how fast things can go off the rails in document storage areas. And schools, government offices, law firms, medical offices, and other businesses and facilities that deal with a lot of paper are all at risk. It only ...
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Document Restoration Tips
4/27/2020
You just discovered that important business or historical documents or books are moist or wet. Now what? Hopefully, you will never be in this situation. But if you ever are—or are now—it’s important to know what to do. First, don’t panic. Freeze drying and restoration processes ...
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How Far Will Mold in Your AC Closet Spread
4/27/2020
Moisture is typically the culprit when you find mold growth in the AC closet. In damp, moist conditions, mold can spread quite rapidly from one location to another. Checking the unit and drying out the room regularly are the best ways to prevent mold from spreading to the rest of ...
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Why Crime Scene and Biohazard Cleanup Is More Intense
4/03/2020
Crime scene and biohazard cleanup are intense tasks that require the care and skill of a certified restoration specialist. This is demanding and challenging work that is not suited for just anyone to take on. Cleanup for these types of scenes often results in working long and unpredictable hours. The ...
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Humidity and Temp Control When Air Handling Units Are Down
3/02/2020
Business leaders can benefit from understanding the importance of humidity and temp control when shutting down, upgrading, or replacing commercial air handling units. Making changes to the air handling unit is often an attempt at improving the economics and operational efficiency of the enterprise. Depending on the nature of the ...
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Document Freeze Drying Technology
2/19/2020
Flooding, fire, pipe breaks, or even adverse conditions like humidity, can quickly destroy paper documents, records, and books. But content recovery and restoration methods, such as freeze-drying, can save critical paper assets. Planning ahead for rapid response is key. Our Document Restoration Services now use the fastest freeze-drying technology ...
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How to Choose a Restoration Contractor
2/13/2020
Massive rains can put a severe strain on municipal infrastructure – drainage pushed beyond its limits, homes and businesses flooded, and power outages affecting thousands. When catastrophic rains occur, extreme increases in the need for restoration services result in contractors knocking on the doors of homes and businesses, looking to fill ...
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How Fast Can Mold Grow and Become a Problem
1/07/2020
Unfortunately, mold can be found almost anywhere. However, when mold is present in the indoor environment there is usually moisture present. Mold especially likes to grow where temperatures are 68°F, dim lighting, and very little air circulation. Mold spores are known to travel throughout the air, attach themselves to any ...
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10 Ways To Reduce Slips, Trips, And Falls In Your Business
10/13/2019
Slips, trips, and falls are the leading cause of general workplace accidents and injuries ranging from minor bruises to severe traumas such as head injuries, broken bones, sprains, and lacerations. In fact, slips, trips, and falls are often reported as the most common causes of workers’ compensation claims. To reduce ...
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Mold in Mechanical Chases
10/13/2019
It’s often beneficial for property owners and managers to be knowledgeable about the causes, concerns, and remediation associated with mold growth developing in mechanical chases. Mechanical chases are the large openings in the attic plane that allow ducts, pipes, or wire bunches to pass from the living space into ...
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Business Continuity Disaster Contingency Plan Checklist
7/13/2019
When a natural disaster strikes, a business contingency plan, and continuity management program can make all the difference in whether your company thrives or struggles post-event. Through team-building and proper analysis, business continuity management systems, and contingency plans for emergency response, restoration can be created and maintained so that your ...
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Vetting a Restoration Company
6/28/2019
Coupled with the housing crisis, economic conditions have caused a perfect storm of interest in restoration contracting. The influx of choices and competition for your business stemming from the amount of new-to-the-industry contractors can make choosing the right reconstruction contractor a challenge. Inexperienced contractors may underbid projects without being aware ...
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Recovering Wet Documents Or Books
5/23/2019
Want to watch some paper dry? Of course not. Unless maybe you’re dealing with something particularly unpleasant at work today. But in all seriousness, when your business or organization is dealing with important wet documents or books—and the potential related process of legal costs, or historical losses—paper ...
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Handling Smoke Damage After a Fire
5/21/2019
Where there’s fire, there’s smoke… and smoke damage. You may think you can wait to clean the soot while you address other, more pressing issues. The truth is though that leaving the soot only causes more damage. Soot damage begins almost immediately and continues to worsen over time.
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11 Characteristics Of Great Crisis Leaders
5/13/2019
Any time your business confronts a rapidly unfolding crisis, whether it’s related to a natural disaster, the weather, a pipe breaking, or a human-caused event, the stakes are high. In the vast majority of circumstances, businesses with up-to-date disaster recovery plans (DRPs) and access to effective crisis managers have ...
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Climate Control Using Desiccant Dehumidification
11/13/2018
Desiccant dehumidifiers are one of the most effective ways of removing moisture from the air within industrial environments and commercial buildings. This climate control technology is implemented through a variety of applications in nearly two dozen major industries. The desiccant material or chemical used in these dehumidifiers easily attracts and ...
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Faster Disaster Recovery Begins With Preplanning and Trust
10/18/2018
We’ve seen all kinds of mind-blowing disaster situations, and we’re still learning along with our clients. Although we haven’t lost the capacity for surprise, it takes pretty unusual circumstances. For most businesses, however, new or unusual disaster circumstances that lead to unwelcome surprises are commonplace. And the ...
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Disaster Recovery and Ending the Cycle Of Mistrust
10/14/2018
Hot off the press, we have a second video for you which highlights the value of establishing a close partnership with a restoration provider to accelerate property recovery overall. If you missed our first blog installment which discusses how our unique approach to recovery is different from all the rest, ...
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Workplace Hurricane Kit
9/25/2018
With ample warning and tracking, hurricanes (and tropical storms) should not catch any business owner or manager by surprise. Despite the warning, many businesses choose to stay open as a hurricane or tropical storm moves into the area. For these businesses, a hurricane supply kit can prove to be essential ...
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How We Respond To Disaster Recovery
9/23/2018
Fire. Flooding. Storms. Natural Disasters. These events can bring business operations to a screaming halt. Getting a business up and running as quickly as possible is always our goal. How do we do it? Careful preparation and building relationships long before the storm hits. Being prepared means taking a proactive ...
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To Renovate or Restore? That is the Question!
9/17/2018
Wednesday, July 22, 2015•Scott Windell A restoration project is when you return a property back to its original condition, accurately portraying the historic context and integrity. Restorations are common in historic buildings, but they can also be applied in any major improvement project. Repairing holes in the walls, fixing and replacing ...
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Small-Business Disaster Recovery Checklist
9/14/2018
When readying your business for disaster recovery, consider these steps recommended by the American Red Cross and other assistance groups: Provide your business with efficient, reliable document backup and storage Store copies of important documents such as insurance policies, business licenses, and property deeds in an off-site location ...
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Water Damage and Filing Claims with Insurance
8/26/2018
Property owners can benefit from understanding how to use homeowner’s insurance to cover residential water damage. Along with understanding how to get the insurer to pay for the damages, property owners should also know how to actually file the homeowner’s claim for the damages. For those who don’...
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Earthquake Planning For Small Businesses
5/13/2018
Earthquakes are not common in the United States, but earthquake events in other parts of the world often demonstrate their brutal destructive power. The Federal Emergency Management Agency reports that no less than 45 states are at moderate to high risk of earthquakes. In April 2011 for example, an earthquake in Virginia (...
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Tips to Help With Smoke Damage
4/25/2018
A small chimney or kitchen fire can be frightening. The sight of flames can invoke panic, and if you don’t act quickly, flames may engulf your entire house. Having a fire extinguisher on hand can keep the fire at bay and smother flames. But even if you’re able ...
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15 Critical Actions to Take Before the Storm
4/13/2018
1. Don't panic and remain calm This will help you think clearly and critically. According to Dr. Robert Chandler’s 3-Dimensional Model © of Effective Leaders, three core traits can be found in the most effective crisis leaders: Strong communication skills - leaders should provide and solicit key information, engage ...
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Client Stories
Destin, FL: Pizzeria Fire Damage
9/07/2022
THE CHALLENGE In late 2021, an electrical fire at a Destin, Florida pizzeria caused extensive damage to the 650-seat restaurant’s all-wood interior, structure, and roof. Because of the establishment’s popularity and large footprint in a high-traffic area, every day it wasn’t serving up pizzas meant thousands ...
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Massachusetts: Industrial Fire Mitigation
6/24/2022
A leading manufacturer, who produces injection-molded plastic packaging, thermoformed products, flexible films and tapes and coatings, was struck by a fire at their Massachusetts plant. The fire caused more than $400,000 worth of damage affecting 70,000-square-feet of the building including specialized equipment to run the facility. An unplanned shut down of ...
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Miami, Florida: Government Center Fire & Water Mitigation
6/24/2022
THE PROBLEM In September of 2015, a government building experienced a fire on the 15th floor of the property. The cause of the fire was an electrical appliance in one of the employee’s cubicles. The heat generated from the fire caused the fire sprinkler to discharge, resulting in ...
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Mexicali, Mexico: Earthquake Damages Manufacturer’s Facility
6/24/2022
THE CHALLENGE On April 4, 2020, a 7.2 magnitude earthquake struck the city of Mexicali, Mexico, causing significant damage throughout the area and bringing the local community to a standstill. Among the impacted businesses included a leading U.S. aerospace manufacturer’s facility, a key player in a complex supply chain ...
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Sunny Isles Beach, FL: Condo HVAC Riser Main Failure
6/24/2022
THE PROBLEM A beautiful oceanfront condominium located in Sunny Isles Beach, Florida is home to luxury million-dollar condominium units, a grand lobby with marble floors, fine dining, and grand glass elevators. Residents here have high-end taste and expectations. A main HVAC riser line ruptured, affecting approximately 15 common areas, 46 ...
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Sherbrooke, Québec: University Water Mitigation
6/22/2022
THE CHALLENGE A fierce storm brought between 90-100 millimeters of rain in the span of 24 hours, quickly forcing nearby rivers to flood. As a result, nearly all of Bishop’s University, a 550-acre campus located in a suburb of Sherbrooke, was covered in water. Hardest hit, the University’...
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San Diego, California: Water Damage in Museum
6/10/2022
The Mingei International Museum is a nonprofit public institution in San Diego. It exhibits folk art, crafts and design from around the world. At 6 a.m. on April 20, 2021, FIRST ONSITE Project Director, Mark Findlay, received a call from Kyle Lane of Layton Construction, which was overseeing are novation and expansion ...
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Cali, Colombia: Industrial Water Mitigation
6/01/2022
THE CHALLENGE On December 2, 2010, heavy rains in Cali, Colombia turned disastrous when a levee failed, flooding the industrial park where one of Polymer Group Inc.’s (PGI) key factories is located. The 400,000 square foot facility, where PGI makes common household and industrial products for customers worldwide, was deluged ...
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Louisiana: 2020 Hurricane Laura Damages Hotel and Casino
10/27/2021
THE CHALLENGE On August 27th, 2020, Hurricane Laura made landfall along the coast of Louisiana, battering the shores with a ten-foot-high storm surge and leaving heavy damage in its wake. One of the locations in its path was a hotel and casino. THE CLIENT The Hotel and ...
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North Vancouver: Apartment Building Fire
7/16/2020
THE CHALLENGE Complications Fire officials initially thought residents would be back in their homes in a few days, but the restoration process was more complicated than originally anticipated. FIRST ONSITE was on site shortly after receiving a call about the fire. When they arrived, the team ...
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Eastern US and Canada: 2019 Hurricane Dorian
7/16/2020
THE SITUATION When Hurricane Dorian formed in late August, initial projections had it on a collision course with Florida. As the days progressed, however, the storm path shifted northward, leaving municipalities and businesses up the east coast and into Canada scrambling to plan for Dorian’s potential impact ...
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FIRST ONSITE has helped our clients recover from a full range of unique challenges, from fires and floods to winter storms and hurricanes. Reach out today to find out how we can meet your specific needs.
Educational Videos
Educational Videos
2022 Hurricane Webinar
8/12/2022
Hurricane season is upon us, and this year’s forecast is predicted to be one of the worst in 100 years with 14-21 named storms, including three to six major hurricanes between now and November. Catastrophic events can lay devastation in their path, and unfortunately, a significant number of businesses don’...
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How To Guides
A Quick Guide to Fire Damage How to Guide
2/25/2020
A Quick Guide to Fire Damage How To Guide Fire Damage Guide: Download this complimentary “how-to” guide that will help you understand some of the types of issues you may have to deal with after a fire—and what to do to be prepared for the difficult circumstances.
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The Biggest Fails in Fire Disaster Recovery
9/15/2019
Unless you’ve been through a fire loss, it’s hard to appreciate how quickly different types of seemingly random issues can complicate the recovery and rebuilding process. To help you understand the value of preplanning for losses, we’ve put together a few quick examples of the kinds of ...
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Hospitality Disaster Recovery Plan
9/14/2019
Introduction In the hospitality industry, a disaster recovery plan (DRP) is a key part of smart business. A DRP can help you protect guests and employees during business disrupting events and speed business recovery and ongoing operations after them. After all, any business can only handle a limited amount of ...
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Hurricane Losses
6/25/2019
Once a tropical storm or hurricane pops up in the forecast and is tracking toward your location(s) there are a lot of uncertainties and a lot is at stake. After all, it’s impossible to know how intense the storm will ultimately be and what kind of damage you ...
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How To Create A Disaster Recovery Plan
9/14/2018
Disaster recovery planning is important not only to protect employees and building guests during an event, but for ensuring a rapid recovery once the worst is over. Our disaster recovery experts have developed a Jump Start Disaster Recovery Plan (DRP) to help get you on the right path to disaster ...
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Hurricane Losses and Fails
3/15/2017
The fact is that in an area-wide disaster like a hurricane, there are all kinds of logistical and communication-related considerations that can have a dramatic impact on recovery time and costs. This short booklet includes some quick examples of how poor planning for hurricanes can make already tense situations even ...
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News
FIRST ONSITE Acquires Emergency Restoration Inc. (ERI)
11/30/2022
GREENWOOD VILLAGE, Colorado – November 3, 2022 – First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Emergency Restoration Inc. (ERI), a full-service mitigation service provider based in New Orleans, Louisiana. This acquisition is part of First Onsite’s ...
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FIRST ONSITE Acquires Watermark Restoration
10/27/2022
GREENWOOD VILLAGE, Colorado – October 24, 2022 – First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Watermark Restoration, Inc. (Watermark), a capital improvements and property restoration company headquartered in Birmingham, Alabama. This strategic partnership is part of First ...
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First Onsite Joins the Denver Metro Chamber As A Sustainer Executive Investor Member
2/08/2022
GREENWOOD VILLAGE, Colorado – February 08, 2022 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has joined the Denver Metro Chamber of Commerce as a Sustainer Executive Investor Member. The Denver Metro Chamber helps companies start, grow, and ...
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First Onsite Forges Multi-year Partnership With Masters Champion Mike Weir
1/20/2022
GREENWOOD VILLAGE, Colorado – January 20, 2022 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has entered into a multi-year partnership with Masters champion, Mike Weir.
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First Onsite Acquires Metropolitan Seattle based Bales Restoration
12/29/2021
GREENWOOD VILLAGE, Colorado – December 29, 2021 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Bales Restoration, a Metropolitan Seattle-based emergency water restoration, disinfectant cleaning, mold remediation, hardwood floor drying and inspections service provider. Founded in 1976, ...
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First Onsite Acquires Emergency Fire & Water Restoration
12/21/2021
GREENWOOD VILLAGE, Colorado – December 21, 2021 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Emergency Fire & Water Restoration (EFWR), a Milwaukee-based fire and water restoration, mitigation and reconstruction service provider. The acquisition is part ...
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First Onsite Property Restoration Acquires Washington D.C. Metro Area – A-1 Flood Tech
12/16/2021
GREENWOOD VILLAGE, Colorado – December 16, 2021 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired A-1 Flood Tech (A-1), a Washington D.C. metro area-based water restoration, mitigation and mold remediation service provider. The acquisition is ...
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First Onsite Property Restoration Acquires Kauai Restoration & Cleaning, Inc.
12/09/2021
GREENWOOD VILLAGE, Colorado – December 1, 2021 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Kauai Restoration & Cleaning, Inc., a Lihue, H.I. based water restoration, mitigation and reconstruction service provider. The acquisition is part ...
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FIRST ONSITE Acquires New Jersey-based Insurance Restoration Specialists
9/09/2021
GREENWOOD VILLAGE, Colorado – September 9, 2021 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Insurance Restoration Specialists (IRS), a New Jersey-based disaster recovery and environmental solutions provider. The acquisition is part of First Onsite’s ...
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First Onsite Acquires Complete Property Restoration
8/18/2021
GREENWOOD VILLAGE, Colorado – August 6, 2021 - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, has acquired Pro Construction LLC d/b/a Complete DKI and 1-800 Packouts of the Gulf Coast LLC (collectively, “Complete DKI”), a Florida-based ...
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First Onsite Property Restoration Acquires Indianapolis-based Moore Restoration
6/10/2021
GREENWOOD VILLAGE, Colorado – June 10, 2021 - First Onsite Property Restoration (First Onsite), one of the largest and fastest-growing emergency response planning, mitigation, and reconstruction service providers for commercial enterprises in North America, has acquired Moore Restoration, Inc. and its healthcare division (Moore Advanced Services Group also known as Moore ...
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First Onsite Property Restoration Welcomes New Global Leadership Team Members
5/24/2021
GREENWOOD VILLAGE, Colorado – May 19, 2021 First Onsite Property Restoration (First Onsite), one of the largest and fastest growing emergency response planning, mitigation, and reconstruction service providers for commercial enterprises in North America, expands its global leadership team adding two new strategic hires in the marketing and brand experience capacity. “...
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First Onsite Acquires Manhattan-Based Maxons Restorations
5/20/2021
GREENWOOD VILLAGE, Colorado – May 17, 2021 - First Onsite Property Restoration (First Onsite), one of the largest and fastest growing emergency response planning, mitigation, and reconstruction service providers for commercial enterprises in North America, has acquired Maxons Restorations, Inc. (Maxons), a Manhattan-based emergency response and restoration services provider. This acquisition ...
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Interstate Acquires Oklahoma-based Trilink Restoration Services
3/03/2021
FORT WORTH, Texas – March 2, 2021 – Interstate Restoration, one of the largest emergency response planning, mitigation and reconstruction service providers for commercial enterprises in North America, has acquired Trilink Restoration Services, LLC., one of Oklahoma’s largest, privately owned and locally operated property restoration companies. This acquisition expands Interstate’s reach in ...
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FIRST ONSITE further bolsters commercial team with addition of Amy Barilla
12/16/2020
MISSISSAUGA, ON., December 16, 2020 – FIRST ONSITE, Canada’s leading independent disaster restoration services provider, has strengthened its commercial team with the addition of Amy Barilla in the role of Business Development Manager. In her new position, Amy will be the account manager contact for existing clients to ensure an ...
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FIRST ONSITE fortifies its complex commercial team in the Prairies Region
12/11/2020
MISSISSAUGA, ON., December 11, 2020 – FIRST ONSITE, Canada’s leading independent disaster restoration services provider, has fortified its commercial team in the Prairies with the promotion of Mark Ahearn to Senior Project Manager for Complex Claims, Prairies. FIRST ONSITE’s growth and success in the region required a skilled, experienced ...
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FIRST ONSITE Lands Environmental Construction Award
8/21/2020
HONOLULU – August 20, 2020 – FIRST ONSITE Hawaii has won the General Contractors Association of Hawaii’s prestigious “Build Hawaii” award for Environmental Construction. FIRST ONSITE received recognition for its remediation, restoration and abatement efforts at the 568-unit Marco Polo condominium building following a significant fire. The fire, and the resulting water damage ...
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FIRST ONSITE Expands to Puerto Rico
8/12/2020
FT. WORTH, Texas (August 12, 2020) FIRST ONSITE, one of North America’s largest and fastest-growing emergency response planning, property mitigation and reconstruction service providers, has opened an office in San Juan, Puerto Rico. The office will allow FIRST ONSITE to better respond to damage caused by large, small or complex disasters ...
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FIRST ONSITE Acquires Rolyn Companies
7/02/2020
FORT WORTH, Texas – July 2, 2020 – FIRST ONSITE, one of the largest independent emergency response, decontamination, restoration and reconstruction services providers for commercial enterprises in North America, has acquired Rolyn, one of the largest privately-owned, full-service restoration companies in the United States. This acquisition expands FIRST ONSITE’s geographic reach and enhances ...
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Super Restoration Integrates into FIRST ONSITE
2/06/2020
FORT WORTH, Texas (February 6, 2020) – Super Restoration, owned by publicly traded FirstService Corporation (NASDAQ: FSV, TSX: FSV), announced today they will fully integrate under FIRST ONSITE. The integration is expected to be completed later this summer. FIRST ONSITE is a subsidiary of FirstService and the second-largest independent North American restoration and ...
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FIRST ONSITE Acquires Perfection Property Restoration
12/02/2019
FORT WORTH, Texas (Dec. 2, 2019) – Continuing its aggressive growth strategy, FIRST ONSITE has acquired Perfection Property Restoration based in East Dundee, Ill. With 86 employees and offices in three Midwestern states, Perfection prides itself on its rapid response to clients in distress, with an emphasis on getting commercial clients back to business ...
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FIRST ONSITE Acquires CATCO
11/19/2019
FORT WORTH, Texas (Nov. 19, 2019) – FIRST ONSITE has acquired one of the most esteemed commercial restoration companies in Missouri, expanding FIRST ONSITE’s capabilities to help clients in key markets. FIRST ONSITE announced that the newest addition to the FIRST ONSITE family is Catastrophe Cleaning & Restoration Co, Inc., also known ...
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FIRST ONSITE Supports First Responders
8/28/2019
DENVER (Aug. 28, 2019) – A pair of fundraising events sponsored by FIRST ONSITE will infuse some first-responder organizations in the Denver metro area with at least $7,500. FIRST ONSITE was a primary sponsor of the First Responders Appreciation Event for the City of Aurora last weekend, which was worth $2,500 to the organization. FIRST ...
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FIRST ONSITE Acquires ASR
7/16/2019
FORT WORTH, Texas (July 16, 2019) – FIRST ONSITE continued its steady growth in the North American market with the acquisition of ASR Property Restoration, the largest restoration company in California’s Ventura County. FIRST ONSITE has completed the transaction to add all of ASR’s assets and its three divisions (restoration, special ...
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Document Recovery Specialist Gains Rare Triple Certification
5/14/2019
FORT WORTH, Texas (May 14, 2019) – Our business of document recovery is a serious one. David Patrician, vice president of our Document Recovery Division, recently became one of the world’s few technicians certified as a “Triple Master” by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Of the 63,000 active technicians ...
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FIRST ONSITE Joins Tree Planting Event
4/22/2019
FORT WORTH, Texas (April 22, 2019) – In advance of Monday’s Earth Day celebrations, FIRST ONSITE helped hundreds of volunteers plant small evergreen trees in the fire-ravaged Sunshine Canyon outside of Boulder, Colo., on Saturday, April 20. The team was led by FIRST ONSITE Chief Executive Stacy Mazur, who said it’s important ...
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Detroit Area Expecting More Frozen Pipe Damage During Warm-Up
2/01/2019
FORT WORTH, Texas, Feb. 1, 2019 – FIRST ONSITE, one of North America’s leading disaster-recovery companies, is responding to a large influx of calls for burst pipes across the greater Detroit area as a result of recent extreme Arctic air. The company has also been mobilizing staff, contractors, temporary labor, and equipment ...
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Acquisition Creates Industry Giant
5/31/2016
May 31, 2016 (Press Release) - FT. WORTH, TX - Interstate Restoration LLC, already a U.S. leader in disaster recovery efforts on a commercial scale, has climbed the ranks in continental stature by completing the acquisition of FirstOnSite Restoration G.P. Inc. in Canada. As a result of the transaction, Interstate ...
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Podcast
Natural Disaster Impacts On Construction Projects – Part1
9/22/2019
Natural Disaster Impacts On Construction Projects - Part1 In Part 1 of 2, specialist panelists including FIRST ONSITE’s Joe Poliafico, Global Director Insurance & Risk Management, share insights on natural disasters and their impacts on construction and business in ConstructorCast AGC of America. Listen to Part 1 here. Key Takeaways:
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Training
Continuing Education Classes for Agents
8/13/2020
Here at FIRST ONSITE, we proudly offer a variety of training and continuing education classes to ensure our partners are setup for success. If you are an insurance agent with an existing login or need to register for the first time, please use the link below for your personal CE ...
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Webinars
Natural Disaster Impacts On Construction Projects – Part 2
10/17/2019
We wrap up this two-part series with specalist panelists including FIRST ONSITEs Joe Poliafico, Global Director Insurance & Risk Management, sharing how they have worked through these tough issues and some tips you don’t want to miss. Key Takeaways: How to navigate through a complex ...
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